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Volunteers provide much needed support for our user groups and it seems we never have enough. Through volunteering, many people discover that it gives them an opportunity to expand their horizons and learn about new things. Many people believe they don’t have time to get involved, but find when they do they have a much greater sense of belonging to the user group. They can make new friends and share their talents with other members of the user group. No job is too small.
Here are some ideas on how to find those all-important volunteers in your user group:
Know Your Members
Learn their names (do your members wear badges?)
Make it a practice to talk with different members before the meeting and
during break time.
Watch attendance (are they regular attendees?)
Recognize their abilities
Recognize their interests
What’s Important to Them
Is it status?
Do they just like to participate?
Do they want to stay in the background rather than in front of the group?
Make it positive and fun whatever their motivation is for volunteering
Make the Task Small
Ask for specific help
Clearly define what’s needed
Don't ask for volunteers in a general way
General appeal doesn’t work as well as a one-on-one request
Find the Right Person for the Right Job
Tailor your approach to the person
Convince them they can do the job
Reinforce their confidenc
Assure him/her that resources and support will be available
Follow-up
Influenced by Other Volunteers
Are your volunteers a happy group?
Recognize the efforts of volunteers (verbally and in the newsletter)
Are they being criticized?
When someone isn’t doing the job, move them to another with compliments
Spin-off Advantages
Volunteers hone skills
Leads to other avenues of volunteering within the group
Gets them acquainted with more members
When the Job is Getting Done
Leave them alone
Give them credit
Remember ...
There are lots of volunteer activities in a user group that don’t require computer literacy
Show them how to make the job easier if it’s not working well
It takes all of us so ....
KNOW YOUR MEMBERS!